Privacy Policy for MuseCall

Effective Date: July 30, 2025

1. Introduction

This Privacy Policy describes how MuseCall ("we," "us," or "our") collects, uses, and discloses your information in connection with your use of our mobile application and related services (the "Service"). This policy is prepared in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of the laws of the Hong Kong Special Administrative Region.

2. Information We Collect

We may collect and process the following data about you:

• Personal Identification Information: Your name, email address, phone number, date of birth, and profile picture that you voluntarily provide when you register for an account.
• User Content: Photos, videos, comments, and other materials that you post to the Service.
• Usage Data: Information about how you use the Service, such as the features you use, the content you view, and the time, frequency, and duration of your activities.
• Device Information: Information about your mobile device, including your device's unique identifier, operating system, and mobile network information.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our Service.
• To improve, personalize, and expand our Service.
• To understand and analyze how you use our Service.
• To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Service.
• To detect and prevent fraud and abuse.

4. Data Sharing and Disclosure

We do not sell or rent your personal data to third parties. We may disclose your personal information to third-party service providers who perform services on our behalf, such as hosting, data analysis, and customer service. These third parties are obligated to protect your data and are not authorized to use it for any other purpose.

5. Data Security

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Your Rights

Under the Personal Data (Privacy) Ordinance, you have the right to:

• Request access to your personal data that we hold.
• Request correction of any inaccurate personal data.
• Ascertain our policies and practices in relation to personal data.

To exercise these rights, please contact us at the email address provided below.

7. Age Limitation

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we will take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

By email: [email protected]